PRIVACY POLICY
At TLB Tees (accessible at https://tlbtees.com), safeguarding your personal information is a core priority. We are committed to respecting your privacy and ensuring the responsible collection, use, and protection of your data in accordance with applicable laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant privacy regulations.
1. INTRODUCTION
This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with tlbtees.com. We are dedicated to maintaining transparency and empowering you with control over your personal information.
2. SCOPE OF THIS POLICY & DATA CONTROLLER ROLE
This Privacy Policy applies to all personal data processed in connection with your use of tlbtees.com and our related services and communications. TLB Tees is the data controller for such personal data and is responsible for determining the purposes and means of its processing in accordance with data protection law.
3. CATEGORIES OF DATA WE PROCESS
We may collect and process the following categories of personal data:
– Usage Data: Information about how you interact with tlbtees.com, including your IP address, browser type and version, operating system, device identifiers, usage patterns, and referral sources. This data helps us analyze trends and administer the website.
– Account Data: Personal information you provide when creating an account or placing an order, such as your full name, postal address, email address, and phone number.
– Profile Data: Data associated with your shopping preferences, purchase history, wishlists, account settings, and behavioral indicators used to personalize your experience.
– Communication Data: Any communications you send to us, including email correspondence, support inquiries, and other contact history related to customer service.
– Technical Data: Device-specific technical details such as screen resolution, device model, language preferences, and time zone settings collected via your browser or device.
– Transaction Data: Information relating to orders and payments, including payment method details (e.g., masked credit card numbers), billing addresses, fulfillment status, and delivery tracking information.
– Preference Data: Information regarding your marketing preferences, communication consents, and interests in specific product categories collected through account settings or marketing forms.
4. LEGAL BASES FOR PROCESSING
We process your personal data lawfully under one or more of the following legal bases:
– Contractual Necessity: To fulfill orders, manage your account, and deliver products and services as contracted.
– Legitimate Interests: To improve our website, prevent fraud, and communicate relevant offers, provided such processing does not override your rights and freedoms.
– Consent: When required by law, such as for marketing emails or non-essential cookies, we will collect your explicit consent.
– Legal Obligation: Processing necessary for compliance with applicable legal requirements, including financial reporting and consumer protection laws.
5. YOUR RIGHTS
Under applicable data protection laws, you may have the following rights:
– Right of Access: Request access to your personal information and receive a copy.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request the deletion of your personal data, subject to certain exceptions.
– Right to Restriction: Request that we limit the processing of your data under certain conditions.
– Right to Data Portability: Receive your personal data in a structured, commonly used format and transmit that data to another controller.
You may exercise your rights by contacting us at [email protected]. We will respond to your request in accordance with applicable legal timeframes.
6. SECURITY MEASURES
We implement industry-standard security measures to protect your personal data against unauthorized access, loss, alteration, or destruction. These measures include encryption for data in transit and at rest, secure socket layer (SSL) protection for transactions, role-based access controls, routine backups, and regular staff training in data protection practices.
7. INTERNATIONAL TRANSFERS
If your data is transferred outside of your jurisdiction (including transfers outside the European Economic Area), we ensure appropriate safeguards are in place such as Standard Contractual Clauses approved by the European Commission or adherence to other approved mechanisms that ensure a comparable level of data protection.
8. DATA RETENTION
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, as mandated by law or in accordance with legitimate business needs.
– Usage Data: Retained up to 12 months for analytics and site security purposes.
– Account and Profile Data: Retained while your account is active and up to 5 years thereafter for tax and audit obligations.
– Communication Data: Retained for 2 years for customer service history.
– Transaction Data: Retained for up to 7 years to comply with financial and legal obligations.
– Preference Data: Retained until consent is withdrawn or the data is no longer relevant.
9. COOKIE POLICY
Our website uses cookies and similar technologies to enhance user experience, analyze performance, and deliver personalized content. The types of cookies we use include:
– Essential Cookies: Necessary for site functionality and security.
– Functional Cookies: Remember preferences and personalize content.
– Analytical Cookies: Help us understand usage behavior and improve performance.
– Performance Cookies: Measure page load times and evaluate site performance metrics.
10. COOKIE MANAGEMENT & COMPLIANCE
On your first visit to tlbtees.com, you will be presented with a cookie banner requesting your consent to use non-essential cookies. You have the right to accept, reject, or modify these preferences at any time through the cookie preference manager available on the site.
Under GDPR and CCPA, you can exercise rights related to your cookie data, including the right to opt-out, access stored cookie information, and request deletion of associated personal data.
11. CHILDREN’S PRIVACY
We do not knowingly collect or process personal data from children under the age of 13. If we become aware that a child has provided personal information without verified parental consent, we will delete such data promptly. Parents or guardians who believe that their child has submitted personal data may contact us at [email protected].
12. POLICY UPDATES
We may update this Privacy Policy from time to time to reflect changes in our legal obligations, practices, or services. Significant changes will be communicated to registered users via email or via notices posted on tlbtees.com. Continued use of the website after such modifications constitutes your acknowledgment of the updated policy.
13. CONTACT US
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Website: https://tlbtees.com
We are committed to resolving privacy-related inquiries in a timely and compliant manner.
This Privacy Policy is designed to meet the requirements of GDPR, CCPA, and other applicable privacy frameworks. For further clarification or to exercise any of your rights, please do not hesitate to reach out using the contact information above.